Our Idaho Falls clinic will be temporarily closed until we relocate to a new facility. We will continue to provide our patients' clinical needs at our Pocatello location until further notice. We apologize for the inconvenience.

Medication Refills

For pain medication, and other medication refills, our goal is to manage prescription requests and refills in a timely manner that is conducive to quality patient care and patient satisfaction.

Prescriptions fall into two categories: (1) a request for an existing or new medication for which there is no outstanding approval or refill, and (2) a refill for which there is a standing approval already documented and available for dispensing by the pharmacy. You are encouraged to directly contact your pharmacy first to determine if a refill has been approved and to request dispensing accordingly. If no more refills are available and/or if the request is new please call our office.

If you are requesting renewal of an existing medication but have not been seen for more than a year, please schedule an appointment with one of our providers. Requests for a new prescription, or if you have not been seen for more than one year cannot be honored over the telephone or by any other means, unless approved by a provider.

Medication Refill Requests

Morning requests are checked and processed by noon every day, and afternoon requests are checked and processed by 5 p.m. every day. Requests received after 4:30 p.m. are handled as a morning request the following business day. Requests received after 4:30 p.m. on Thursday will be processed the following Monday by noon.